Customer Reviews
Independent reviews powered by GoogleI can't recommend Rowan and Derek highly enough. Excellent people to deal with. Don't go anywhere else!
22 May 2020
Fantastic service from sound advice to custom design to accommodate our situation to brilliant installation. Great experience with every aspect of Jarrahdales service.
9 June 2018
Purchased a Gas room heater in 2013 and has been a great reliable unit. Finally needed a service in May 2020. Good to have a reliable company still in... read more business some 7 years later with parts easily available. A Great reliable unit and now First Class Servicing; Great technician Steve.. Thank You, Vincent
5 May 2020
Fantastic company to deal with Before and after sales service cannot be faulted . Holly and the team are always on had to assist with any queries, nothing is... read more too much trouble . and PS Their product is THE best WA made fireplace out there .
26 February 2024
Holly was fantastic, nothing was too much trouble and went beyond trying to help were other companies wanted me to do all the work for them or couldn't be bothered.... read more I gained 3 quotes and JHC was the cheapest and most helpful. I would highly recommend. 10/10
26 February 2024
Hi Rowan Thank you for being so prompt in putting in the air con it was wonderful yesterday I was so excited to be able to switch it on. I... read more would just like to say the crew that installed the air con on Monday were delightful and very hard working .This is a reflection of a well run business . Please thank Dan and Sheridan for there professionalism. Have a wonderful Xmas and a very healthy and safe New Year. A big thank you once again Rowan. Lorraine Griffiths
9 June 2017
On Wednesday morning Peter installed our Innovator Wood Heater, purchased from Jarrahdale Heating & Cooling in Maddington WA, and we wish to commend him and his crew for the very... read more professional way that they carried out the installation. The care they took in handling the installation and the manner in which they ensured the finished job was right was exceptional. They even made sure the area was cleaned up prior to leaving. A wonderful effort on their part and they should be recognised for that. Please pass on our thanks for their help and consideration.
9 June 2017
12 July 2021
Quality products, locally manufactured by a wonderfully supportive team of professionals who genuinely care about ensuring they achieve maximum customer satisfaction. A class act, couldn't recommend them enough.
12 July 2022
Highly recommend this Company for every aspect of their service. From the quote to the installation of our evaporative system nothing was too much trouble. Thank you all for a... read more great job.
22 May 2020
Brought our aircon (evaporative) over 10 years ago, and it's still going strong - just needed new filters again...
22 December 2020
I recently had a new evaporative air conditioner installed. Brandon was very helpful when discussing my requirements. Pleased with the price and the installers were great. Thanks guys.
26 January 2024
This is my second fireplace I've had installed from the amazing team at Jarrahdale heaters Maddington. Loved my first one and now my Swagman in my new abode... read more is so homely, comfortable, efficient and beautiful.
2 June 2023
22 May 2021
We had a Jarrahdale stove installed yesterday. We are so grateful to be warm and cosy. Great heater! Thank you
28 June 2022
Had an innovator instal today.Great product I have previously owned, better still WA made.Easy transaction online - thanks Rowan. Peter Baines did the instal, cannot speak highly enough of him,... read more nice bloke very knowledgable energetic & meticulous
22 May 2020
So far dealing with Rowan has been a pleasure, this unit was quoted on Monday and will be installed Thursday Next week. Great service all round.
9 June 2018
Best service. Best prices. Best follow up. Thats why they have been around SO LONG. Dedicated owners with fabulous staff to match. 100%. Hot stuff.
10 July 2020
Our control panel was blank and nothing working so we took a local facebook groups recommendation on of a local guy. What a mistake! He was arrogant, cocky... read more and in fact quite rude. He told us our controller was a heap of Chinese junk and that our best route was a new system. We decided we wanted a second opinion so went back the the people that used to handle the Jarrahdale unit with have. I am so glad we did. They replaced the controller and pads and its now going better than ever for a third of the price we might have paid. Both Steve and Derek are excellent. They were happy to take the time to discuss options whys and wherefores. They didn't tramp across our roof from the front like the other guy did and I'm sure they could have charged for more time than they did. Very happy.
22 May 2020
The sales person (Brandon) was very helpful & knowledgeable; the installer (Peter) was outstanding - professional, courteous, with an impeccable work performance. We are very please with the results. Thank... read more you
22 January 2023
Attended the Maddington office today to purchase our second Jarrahdale fire (after selling our previous home). My husband had spoken to Brandon on the phone in the week prior to... read more ask some questions and was provided with some great advice. In person, Brandon was just as good. Nice guy, great service and happy to answer any questions we had. Very easy process. Cannot wait to get the fire installed and enjoy another winter of warmth only a fire can bring. Thanks Brandon!
15 May 2023
Good range, good advice, friendly service
1 June 2021
Very happy with our new Convector built-in wood heater. Many thanks to Brandon and guys in workshop for making us a perfect custom fascia to suit our old fireplace. Especial... read more thanks to Peter Blains who went above and beyond doing the install grappling with a very tall chimney on a very rainy day, and carried out faultlessly with no mess!!😀
22 September 2023
Really good company, they’re legit 👍😊 Great customer service as well. Highly recommend (& I’m fussy, lol).
8 June 2023
Purchased a Gas room heater in 2013 and has been a great reliable unit. Finally needed a service in May 2020. Good to have a reliable company still in... read more business some 7 years later with parts easily available. A Great reliable unit and now First Class Servicing; Great technician Steve.. Thank You, Vincent
22 May 2020
Great Service - prompt - turned up when they said they would, the Tyson & his team were very polite and so efficient and knowledgable. Holly was efficient and always... read more responded to emails or phone calls immediately.
22 March 2024
The staff are amazing, very friendly, knowledgeable and professional - this also includes after purchase assistance and follow ups. I love the Swagman Wood Heater and chose it based... read more on advice of which one would do what I needed - it does exactly what I was told it would. I highly commend them to anyone who is thinking about getting heating and cooling products as this is the place to buy them from!!!
22 May 2021
The team at JHC Maddington were very helpful and recommended a great product. They were very accommodating when things didn't quite go to plan and helped navigate through it.
1 May 2023
Awesome service by Brandon, I would highly recommend their high quality products.
17 May 2023
The staff are amazing, very friendly, knowledgeable and professional - this also includes after purchase assistance and follow ups. I love the Swagman Wood Heater and chose it based on advice... read more of which one would do what I needed - it does exactly what I was told it would. I highly commend them to anyone who is thinking about getting heating and cooling products as this is the place to buy them from!!!
10 August 2020
We just had a ducted reverse Cycle and split system installed weHighly recommend them they provided excellent service from the first contact through to the installation
22 November 2022
We have a convector,heats the house easily,and the door swallows big chunks of wood easily,so we can burn those knobbly bits that others can't [potbellies]
9 June 2017
22 May 2021
Best price for supply and install of evap air ducted unit. Fast, efficient and always prompt to answer any questions. Knowledgeable and always polite and friendly. Installers... read more were extremely helpful and very quick and tidy. Would highly recommend!
22 May 2021
Highly recommend this company. Service provided was excellent and the guys who installed the wood heater were polite, friendly and professional. Nothing was too much trouble.
22 May 2020
Fantastic service, was so informative on the wood heater I needed for my home. Highly recommend Jarradale heating as the heaters are manufactured on the premises.
19 June 2022
Rowan and his team did a fantastic job. A tricky install didn't get in the way, delivered and done on time, and when less materials were used than estimated, he... read more reduced the price! Awesome. Highly recommended, don't waste your time elsewhere.
22 May 2018
Really impressed with Jarrahdale heating and Cooling - I was worried when I booked with them as they were the cheapest of the quotes I received but they came recommended... read more so I thought I'd give them the benefit of the doubt. I am so glad I did because this company has been fantastic, very communicative and friendly and the installation team did a great job and even cleaned up after themselves. I would (and will) recommend them. Thanks again to Rowan and Shane.
22 July 2022
Installed evaporative air con in December. Very easy to deal with and quick and efficient with installation. A few problems down the track but Jarrahdale obviously value their reputation and... read more now all rectified. Wouldn't use anyone else.
22 May 2019
Three days before the hottest Christmas on record we contacted Jarrahdale Heating & Cooling desperate for parts for our suddenly crippled evaporative air conditioner. Not only did they have everything... read more we needed in stock, but they had everything ready for us within 10 minutes of our call at a fabulous price. We are extremely grateful to them for their assistance, and recommend Jarrahdale Heating and Cooling for all your Jarrahdale parts!
19 January 2022
Great recommendations from Holly who wasn't pushy and really listened to our issues. Tyson and his team installed our units yesterday and were extremely professional and completed the job in... read more a timely fashion. Left the house cleaner than they found it!
12 March 2024
Had a swagman wood heater installed two weeks ago and we live it. Rowen was so professional and the installers did a great job. All the family are enjoying being... read more toasty warm this winter. Very happy to buy a product manufactured here in WA.
11 June 2020