Privacy Policy

Privacy Payments Policy for the Jarrahdale Heating & Cooling Online Shop (Wood Heater Parts & Accessories)

1. Introduction
Welcome to the Jarrahdale Heating & Cooling Parts and Accessories Shop. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect
a. Personal Information
We collect the following personal information when you interact with our website or make a purchase:

Full name
Email address
Shipping address
Billing address
Phone number
Payment details (credit card information, PayPal account details, etc.)

b. Non-Personal Information
We also collect non-personal information, such as:

Browser type
Device type
IP address

3. How We Use Your Information
We use your information for the following purposes:

Processing orders and delivering products
Communicating with you about your order.
Sending promotional emails about new products or special offers.
Providing customer support
Improving our website and services
Complying with legal requirements

4. Data Security
We take data security seriously. Your information is stored securely and protected against unauthorized access, disclosure, or alteration. We use industry-standard encryption methods and secure payment gateways to ensure the safety of your data.

5. Third-Party Services
We may share your information with third-party service providers, such as payment processors and shipping companies, to fulfill your orders. These providers have their own privacy policies, and we recommend reviewing them.

6. Your Rights
You have the right to:

Access your personal information
Correct any inaccuracies
Request deletion of your data
Opt out of marketing communications

7. Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on our website.

8. Contact Us
If you have any questions or concerns about our privacy policy, please contact us at sales@jhc.com.au